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AdTech & MarTech

Turn Customer Data Into Personalized Experiences

We unify customer signals from every touchpoint, resolve identities into a Customer 360, and activate intelligent audiences across marketing and advertising channels.

Reference architecture

How the pieces connect

A reference architecture we adapt to each organisation's existing platforms, constraints and goals.

Activates toMeta AdsGoogle AdsAdobe Experience CloudCRM & email platforms

Capabilities

What we deliver in AdTech & MarTech

Customer Data Platform

Composable CDP patterns built on your own data platform.

Identity Resolution

Deterministic and probabilistic matching across devices and channels.

Customer 360

A unified profile of each customer, their behaviour and their value.

Audience Segmentation

Rule-based and model-driven audiences ready for activation.

Customer Intelligence

Propensity, lifetime value and next-best-action models.

Campaign Orchestration

Journeys and campaigns triggered by real customer signals.

Personalization

Relevant content and offers across web, app and messaging.

Marketing Automation

Integration with marketing automation and CRM platforms.

Advertising Activation

Audience activation to ad platforms such as Meta Ads and Google Ads.

Measurement & Attribution

Closed-loop measurement of campaign and media performance.

Use cases

Where it makes a difference

01

Composable CDP

Build CDP capabilities on your existing data platform rather than duplicating data into another silo.

02

Intelligent audiences

Use propensity and value models to target the right customers and suppress the wrong ones.

03

Cross-channel activation

Connect audiences to Meta Ads, Google Ads and the Adobe ecosystem.

Engagement pattern

From problem to results

A representative engagement pattern for this solution area.

Customer Intelligence

Customer 360

Problem
Customer data is scattered across web, app, CRM and transactions with no shared identity.
Solution
Identity resolution and unified profiles with segmentation ready for activation.
Architecture
TouchpointsIdentity graphCustomer 360SegmentsActivation
Results
Unified customer viewReusable audiencesPersonalisation-ready data

FAQ

AdTech & MarTech: common questions

What is a composable CDP?

A composable customer data platform builds CDP capabilities — identity resolution, unified profiles, segmentation and activation — directly on your existing data warehouse or lakehouse, instead of copying customer data into a separate packaged CDP. It reduces data silos and keeps governance in one place.

What is identity resolution?

Identity resolution links records from web, mobile, CRM, transactions and marketing systems that belong to the same person or household, using deterministic matches such as email or login and, where appropriate, probabilistic signals. It is the foundation of a Customer 360 view.

Which advertising and marketing platforms can audiences be activated to?

Audiences can be activated to advertising platforms such as Meta Ads and Google Ads, the Adobe Experience Cloud ecosystem, and CRM, email and marketing automation tools, with results fed back for closed-loop measurement.

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